Frequently Asked Questions

Everything you need to know about our sustainable fashion and ordering process.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a refund or a free size exchange.

Are your materials sustainably sourced?

Yes, Erth Wellness is committed to ethical fashion. We use organic cotton, recycled polyester, and non-toxic dyes to ensure our products are as kind to the planet as they are to your skin.

How do I know which size to order?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or sizing down for a tailored look.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

How should I care for my Erth Wellness garments?

To prolong the life of your clothes, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat drying to maintain fabric integrity and color.